IBM Cloud Demand Lifts Sales to Best Quarter in Three Years

The results signal that CEO Arvind Krishna's pivot to cloud is starting to pay off.


July 20, 2021

2 Min Read
IBM Milan HQ
Emanuele Cremaschi/Getty Images

Jackie Davalos (Bloomberg) -- International Business Machines Corp. reported its biggest increase in revenue in three years on the back of strong cloud-computing demand, beating analysts’ estimates and signaling Chief Executive Officer Arvind Krishna’s pivot to the fast-growing market is starting to pay off. The shares jumped as much as 4.3% in extended trading in New York.

Sales rose 3.4% to $18.7 billion for the three months ending June 30, the Armonk, New York-based company said Monday in a statement. That was well ahead of the $18.3 billion analysts had forecast, on average, according to data compiled by Bloomberg.

”The growth we’re seeing is very encouraging,” Chief Financial Officer Jim Kavanaugh said in an interview. “It’s proof our clients are adopting the hybrid-cloud platform.”

Krishna, who took over as CEO at the height of the pandemic, has worked -- even before taking the top job -- to steer Big Blue into cloud and artificial intelligence in an effort to modernize the company. IBM has struggled to revive revenue growth in recent years as its once-core businesses, which traditionally focused on mainframe computers and information-technology services, have stagnated as companies shift more of their operations to the internet.

IBM completed its purchase of Red Hat for $33 billion in 2019, the first step in a shift to what it calls hybrid-cloud, which allows companies to use a combination of their own data centers and computing resources leased from others and accessed online. The company’s rivals, including Microsoft Corp. and Alphabet Inc.’s Google, have also been moving to expand the use of artificial intelligence for cloud-computing customers across a variety of industries.

The company will have to convince investors it can continue its trajectory without Jim Whitehurst, who stepped down as president earlier this month. Whitehurst was the former CEO of Red Hat and played a key role in Krishna’s hybrid-cloud strategy. IBM said Whitehurst would continue working as a senior adviser.

Revenue gains in the second quarter were boosted by IBM’s Global Business Services and Cloud and Cognitive Software units, which saw sales increase by 12% and 6%, respectively. Meanwhile, the Global Technology Services unit, a large portion of which is on track to be spun off by year’s end, showed almost no gains in revenue. The new company will be called Kyndryl and be based in New York.

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