SoftLayer Technologies today added a new suite managed hosting services that combine its automation capabilities with managed services supplied by support staff. The offering combines SoftLayer's traditional strength in hosting automation with the focus on managed services seen at The Planet, which merged with SoftLayer in late 2010.
"This is Managed Hosting the SoftLayer way," said Lance Crosby, SoftLayer Chief Executive Officer. "We’ve paired our unique advantages in automation with an around-the-clock team of certified support and engineering personnel to create a Managed Hosting offering that’s more scalable, reliable, and cost-effective than any other, and practically on-demand."
SoftLayer is also able to provide customers the unique opportunity to self-manage specific parts of their hosted environment while the company manages others.
“What SoftLayer has done with Managed Hosting sets them apart in the market,” said Cheri Shine, Executive Vice President of NexGen Compliance Solutions, provider of TitleHound, a title insurance rate calculator and fee engine. SoftLayer worked with NexGen and a select group of early Managed Hosting customers to assess their greatest needs and refine the service’s protocols.
“With automated deployment, we don’t have to worry about it taking days to get a server online or that a server might end up wrongly configured," said Shine. "And we can easily monitor how our environment is performing at any given moment. We can think less about our infrastructure and more about our business.”
SoftLayer Managed Hosting is available for any SoftLayer infrastructure solution, including Cloud, Dedicated, or seamlessly integrated environments. Key benefits include:
- One-business-day provisioning of servers, operating systems, and basic applications
- Automated deployment and management for lower risk of human error
- 24x7 support from certified support and engineering team
- Monthly contracts with no long-term commitment
- Executive dashboard and real-time reporting and status