• Syria Cut Off From the Internet

    May 7th, 2013 : Rich Miller

    The war-torn country of Syria effectively disappeared from the Internet Tuesday afternoon, according to multiple monitoring services. Read More

  • Michigan County Offline After Data Center Fire

    April 19th, 2013 : Rich Miller

    IT services in Macomb County, Michigan are offline after a fire damaged the building that houses the county's data center. Macomb County, which is just west of Detroit and has 850,000 resident, did not have a backup data center. Read More

  • With Offices Closed, Boston Firms Implement Disaster Plans

    April 16th, 2013 : Rich Miller

    A handful of Boston-based companies have implemented disaster recovery plans with SunGard Availability Services, primarily due to access restrictions as the FBI and Boston police investigate Monday's terrorist bombings at the Boston Marathon. Read More

  • IT Woes Ground American Airlines Flights

    April 16th, 2013 : Rich Miller

    An outage in a key reservations system has grounded all flights at American Airlines this afternoon, leaving passengers and gate agents unable to manage bookings or print boarding passes and causing backups at airports in many areas of the country. Read More

  • Power Outage Knocks DreamHost Customers Offline

    March 20th, 2013 : Rich Miller

    Web hosting provider DreamHost experienced an extended outages when power systems failed at its data center in Irvine, Calif. The incident created hours of downtime across Tuesday and Wednesday for many of DreamHost's more than 350,000 customers. Read More

  • Heat Spike in Data Center Caused Hotmail Outage

    March 14th, 2013 : Rich Miller

    The Hotmail servers got entirely too hot Tuesday, causing a major outage for Microsoft's web-based email services. Both Hotmail and Outlook.com were offline for up to 16 hours after a failed software update caused the heat to spike in one part of a data center supporting those services. Read More

  • Windows Azure Cloud Crashed by Expired SSL Certificate

    February 25th, 2013 : Rich Miller

    How did an expired SSL certificate crash the Windows Azure storage cloud computing platform Friday and Saturday? It's an expensive question for Microsoft, which is offering service credits to users. Read More

  • Super Bowl Outage Blamed on Faulty Relay Device

    February 8th, 2013 : Rich Miller

    The power outage that interrupted last Sunday's Super Bowl was caused by a malfunction in an electrical relay device, according to Entergy New Orleans, the utility supporting the SuperDome in New Orleans. Read More

  • Superdome Infrastructure Eyed in Super Bowl Power Loss

    February 4th, 2013 : Rich Miller

    The power loss during the Super Bowl is being blamed on an unspecified "abnormality" in electrical load at the point where utility feeder lines enter the Superdome. The feeder system to the stadium was reportedly upgraded in December. Read More

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