Cogeco Peer1’s data center in Atlanta experienced a partial power outage Thursday afternoon, affecting some of the customers in the facility.
The data center outage started around 1:30 pm local time, company spokesperson, Shawna Gee, said. The company posted regular updates on its Twitter feed during the outage, and in a tweet around 6:30 pm Eastern reported that full power had been restored to the facility.
“There was a disruption in power to the facility,” Gee said. “It was partially affecting certain areas of the facility.”
As of Thursday evening, the root cause of the outage or the reason the facility’s backup power systems did not pick up the load had not been determined, she said.
“Everything has been restored. Our customer are back online.”
As with any major data center outage, some of Peer1’s customers took to Twitter to vent their frustration:
— Heather Morris (@ladyinMT) June 9, 2016
— Ben Halverson (@HalversonBen) June 9, 2016
Another common occurrence is a competitor trying to lure angry customers from the provider experiencing the outage: