Rackspace has updated its blog with a message from President and CEO Lanham Napier on the recent outages at the company's Dallas area data center, and posted an incident report (PDF) encompassing the June 29 and July 7 incidents. Rackspace has also posted a video in which Napier provides additional information about the recent problems at the DFW facility and how Rackspace plans to address them. This video runs about 5 minutes.
See our Rackspace Channel for more stories about Rackspace Hosting. For additional video, check out our DCK video archive and the Data Center Videos channel on YouTube.
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