Critical Thinking: Poor facilities management and maintenance practices can undermine even the most efficient and highly resilient data center designs.

Memcache, an App Engine service, went down for two hours, causing downtime and latency for two other services

Several internet service providers suffered an outage for longer than an hour on Monday

Because at hyper-scale, replicating your network just for testing is simply not an option

A restful evening may come to a sudden end due to a text or a frantic phone call for anyone involved in data center management. We asked a number of IT pros what kept them up at night. Here's what they had to say.

A chain reaction of precautionary automated shutdowns lead to seven hours of service glitches.

As software and networks are increasingly designed for high availability, more data centers will be built with less redundant power and cooling systems.

Leading flight-reservations provider suffers system failure; British Airways, Cathay Pacific, Qantas suffer disruption

Compares “surge pricing” commensurate with attack size to vendor extortion

Multiple zones means multiple data centers in a region, each with its own electrical and mechanical infrastructure