For IT pros who are now grappling with the task of provisioning and supporting a workforce that hasn’t had to test their ability to work remotely, the primary challenge is how to help the workforce get back to working. An interview with the author...
Global giants, including big banks, are calling on Indian states to classify outsourcing as "essential services" so staff can continue working from offices.
Barring the odd localized glitch, this seems to be one industry that can cope with coronavirus-induced turmoil without massive state intervention.
“While video streaming is far from the most important thing on the world agenda, it is an industry that indirectly will see a major shift due to the crisis."