According to our sister site Talkin' Cloud, business communications provider RingCentral is expanding its relationship with Microsoft to integrate its RingCentral Office offering with Office 365, creating a total work environment from one interface.
“There is tremendous growth in the marketplace, with 46 million paying users of Office 365,” noted Richard Borenstein, senior vice president of Business Development at RingCentral during an interview with Talkin' Cloud at Microsoft Worldwide Partner Conference 2015. “This is a big step for customers to have seamless integration between their communications and their productivity suite.”
Partnerships with other service providers are an important part of Microsoft's go-to-market strategy for its cloud services. Chinese data center provider 21Vianet, for example, is the official provider of Office 365 and Microsoft Azure in mainland China. 21 Vianet recently announced that it has extended its partnership with Microsoft until 2018.
Another example is the US-based data center services giant Equinix, which provides direct network access to Office 365 and Azure from its facilities around the world.
The integration will offer users all the capabilities of the RingCentral Office cloud-based service, including calling, SMS text messages, conferencing and web-meetings, from within the Office 365 user interface. What’s more, users can click to call any phone number—both internal and external—from within any of the Office 365 applications, and contacts are automatically combined between Outlook and RingCentral Office.
Read the full article at http://talkincloud.com/cloud-services/072115/ringcentral-answers-call-office-365-integration