Fortune Data Centers said today that its San Jose facility has been awarded the Management and Operations (M&O) “Stamp of Approval” by the Uptime Institute. The M&O Stamp of Approval is the latest in a growing number of certifications available to data center operators. While some of these programs evaluate facility infrastructure, the new Uptime process evaluates the management and operations practices for data centers.
Uptime says its analysis can minimize human error, which it says is the leading cause of data center downtime. When making an M&O Assessment, Uptime looks at staffing and organization, training and professional development, preventative maintenance program and processes, operating conditions and housekeeping, as well as planning management and coordination practices and resources.
For Fortune, the stamp of approval provides additional third-party assurance of the company’s proficiency. Fortune’s San Jose data center is a LEED Gold certified facility, and has had no service outages since it went online in 2009.
"While the recognition is important, going through the Uptime Institute process further strengthened the company’s operational practices," said John Sheputis, CEO of Fortune Data Centers. "Fortune's exceptional uptime is one of the most important reasons customers choose us. The Stamp of Approval is a tremendous credit to our team and their commitment to be the best.”
Fortune was one of 11 recognized members of an M&O Coalition that worked with the Uptime Institute to develop and validate the Management and Operations (M&O) Program Objectives. In February Equinix and Colt became the first providers to earn the Stamp of Approval.
"Fortune not only was a valued member of the Coalition that helped clarify those behaviours that need to exist in a data center, but the M&O approved site in San Jose reinforces Fortune’s overall commitment to excellence in operations," said Peter Crook, senior director at Uptime Institute professional services. "This is especially distinguishing given the number and competitiveness of the data center market in Silicon Valley and the West Coast corridor.”