Downtime

Human Error Cited in Hosting.com Outage

Hosting.com said human error was responsible for a data center power outage that left more than 1,100 customers without service. The downtime occurred as the company was conducting preventive maintenance on a UPS system in the company’s data center in Newark, Del. Read More

Data Center Fire Disrupts Key Services in Calgary

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The city of Calgary is recovering from the impact of a data center fire that crippled city services and delayed hundreds of surgeries at local hospitals. The explosion and fire last Wednesday in a Shaw Communications facility knocked out both the primary and backup systems. Read More

Power Outage Hits London Data Center

Customers of a Level 3 data center in London were knocked offline last by a UPS failure. The downtime knocked dozens of companies offline, according to The Register, which has details from the incident report. Read More

Major Outage for Salesforce.com

Salesforce.com (CRM) is experiencing a significant outage today, leaving many customers unable to access the company’s services. The disruption began just before 1 a.m. Pacific time, and Salesforce.com has been gradually restoring service throughout the day. Read More

Surviving Electric Squirrels and UPS Failures

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Folks who’ve worked in the data center industry for a while tend to have their squirrel stories. Mike Christian, who runs business continuity for Yahoo, shared his recently during a keynote at the recent O’Reilly Velocity conference in a presentation titled “Frying Squirrels and Unspun Gyros,” which examined the many ways that data centers can fail. Read More

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