A Samsung SDS data center facility burning during a fire Sunday morning, which disrupted the company's global data services. (Photo: @shbaik82 via WikiTree)

Data Center Fire Leads to Outage for Samsung Devices

A major fire at a Samsung data center in Gwacheon, South Korea Sunday morning caused a data outage for global users of Samsung devices, including smart TVs, phones and tablets.

One staffer sustained minor injuries, suffering cuts and scratches from falling debris as portions of the four-story building’s facade fell off due to damage from the fire.

Samsung acknowledged the fire in a blog post, reporting that the staff was able to evacuate the facility. Samsung SDS said an investigation was underway to determine the cause of the fire. Data services were affected for several hours before being restored at about 6 a.m. Eastern time.

This clearly wasn’t a “smoke incident” but a fully-involved building fire, as shown in photos posted on social media, like this one:

For more details, see Engadget and WikiTree.

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About the Author

Rich Miller is the founder and editor at large of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. It would be interesting to see a follow up story as to whether the cause was hardware related, facility related, human error or caused by a neighboring tenant and compare that with the cause of other recent outages.

  2. Mike

    I just wanted to say how much Samsung sucks. The whole WORLD is without Smart TV because of one fire! How on earth can a single fire stop the whole world from accessing their SmartHub? Why does Samsung need to centralise their service so that apps like Netflix will not work without SmartHub. This is akin to a "big brother" system, and I for one am today throwing away my Samsung Smart TV and am purchasing a non-Samsung with a ROKU box. You have lost thousands of customers today Samsung. SamSucks!