BlueHost, HostGator Among EIG Brands Hit by Massive New Year’s Eve Outage

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This article originally appeared on TheWHIR.

Endurance International Group brands BlueHost, HostMonster, HostGator, and JustHost are ending 2013 with a massive outage affecting customers worldwide.

While the WHIR is waiting to hear from an EIG spokesperson on the specifics of the outage, customers are reporting at least an hour of downtime so far.

Bluehost has said on Twitter that the outage is related to “a temporary network issue” with its data center.

This instance is reminiscent of a huge outage that occurred across the same EIG brands in August, causing hours of downtime for customers who hosted in its Provo, UT data center.

Mathew Richards, of Dallas-based news website inForney.com and a HostGator customer, said his website has already been down for about an hour as a result of the outage. inForney.com was also impacted by the August outage, experiencing 10 hours of downtime. At that point, he switched from VPS hosting to dedicated at HostGator.

As an online-only news website, Richards said the outage is frustrating since he is expected to be available to its readers 100 percent of the time.

BlueHost is updating its customers on Twitter through the @BlueHostSupport handle, and has told customers that there is no ETA for recovery at this point.

Endurance International Group filed for its IPO earlier this year, but its hosting brands have suffered from several outages in the process, tarnishing its brand. This is the first major outage for its hosting brands since the IPO.

Original article published at: http://www.thewhir.com/web-hosting-news/bluehost-hostgator-among-eig-brands-hit-massive-new-years-eve-outage

About the Author

Nicole Henderson is the Editor in Chief of the Web Host Industry Review where she covers daily news and features online, as well as in print. She has a bachelor of journalism from Ryerson University in Toronto. You can find her on Twitter @NicoleHenderson.

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