San Diego data center provider American Internet Services (AIS) spent nearly eight months working with the IT team at Callaway Golf Company before moving the company's servers in AIS' Lightwave Data Center over the Labor Day weekend. It took just a few days for the new setup to get its first serious test.
On Sept. 8 the San Diego area was hit with a huge power outage, affecting more than 1.4 million customers. The redundant UPS power plants and generators at the AIS data center kept the facility online throughout the outage, ensuring that Callaway's IT operations were not impacted.
"The power outage was indeed a true test of their emergency plans and backup systems," said Chris Rousseau, Callaway’s SVP Global Information Technology. "The fact that it was a non-event for our business systems reinforces that we made the right choice in selecting AIS which has the highest levels of redundancy to ensure our IT infrastructure is always available."
Callaway manufactures golf clubs, balls, apparel and footwear under the Callaway Golf, Top-Flite and Ben Hogan brands in more than 110 countries around the world. Callaway, which is based in Carlsbad, Calif., contacted AIS as it was seeking to decide whether to expand internally or look for a third-party solution.
“We had reached a critical point with our IT infrastructure where we had to make a decision on expanding our current facility or partnering with an enterprise-level data center," said Rousseau. "We were impressed with the Lightwave facility, the policies and procedures AIS has in place, like its ITIL (Information Technology Infrastructure Library) service architecture, and its knowledgeable staff. We feel AIS has mapped out a solid solution that can expand to meet our future business needs."
"What Callaway needed fit right in our proverbial wheelhouse," said Tim Caulfield, chief executive officer at AIS. "We felt we could offer them the means for controlling their operating and capital expenditure costs while delivering a bullet proof solution that has high-availability at its core."
American Internet Services (AIS) offers colocation and disaster recovery services, with data center footprints in Los Angeles, San Diego and Phoenix.