Nimsoft Broadens Offerings With Unified Manager

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Data center software specialist Nimsoft has introduced Unified Manager, a multi-tenant solution that combines infrastructure monitoring and ready- to-use ITIL-based service management capabilities in a single solution. The new offering expands the capabilities of Nimsoft, a unit of CA Technologies, whose monitoring products are used by many hosting companies and data center service providers.

The new multi-tenant service solution unifies the Nimsoft Monitoring Solution, now known as Nimsoft Monitor with its Nimsoft Service Desk technology. The company says the product can be offered as either on-demand (SaaS) or on-premise and will provide intuitive, out-of-the-box logic and integration between monitoring and service management.

Nimsoft Unified Manager will include comprehensive monitoring of infrastructure elements, response-time monitoring of applications and services, policy-driven alerting, collaboration tools for operations, dashboards and extensive APIs, Nimsoft said.

“We’ve been searching for a unified solution that pulls together monitoring for our multi-vendor private cloud infrastructure with our ITIL service delivery model and a centralized multi-tenant client portal,” said Dan Dayanim, Director, Client Services Delivery at IPR International, LLC. “We’re excited that the Nimsoft platform fits our strategic direction and will help drive growth.”

About the Author

John Rath is a veteran IT professional and regular contributor at Data Center Knowledge. He has served many roles in the data center, including support, system administration, web development and facility management.

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