How to Evaluate UPS Service Plans

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Painfully aware of the devastating impact that downtime can have on their bottom line, most businesses appreciate the wisdom of deploying first­-rate uninterruptible power supplies (UPSs). Yet they often invest far more time and energy in deciding which UPS to buy than in selecting an accompanying service plan. This white paper from Eaton provides insights on how to evaluate and choose the right UPS service plan.

With proper servicing, a well­ made UPS can operate safely and reliably for as long as 20 years. Without proper servicing, even the best UPS is significantly more likely to fail when you can least afford it. Protecting mission­critical IT systems from costly outages, then, involves choosing not just appropriate UPS hardware but also an appropriate UPS service plan from a service provider that delivers real value rather than just a low price.

This white paper explores key issues to consider and questions to ask when selecting a UPS service offering and service provider. It also examines some of the top features to look for when evaluating UPS service plans, and discusses the importance of supplementing emergency assistance with preventive maintenance. Click here to download this Eaton white paper.

About the Author

Kevin Normandeau, is a veteran of the technology publishing industry having worked at a variety of technology sites including PC World; AOL Computing; Network World; Geek.com and International Data Group (IDG). Kevin lives in Massachusetts with his wife and two sons. When he is not in front of the computer (which is most of the time) he likes to get out to ski, hike and mountain bike.

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