How to Evaluate UPS Service Plans
June 8th, 2010 By: Kevin Normandeau
Painfully aware of the devastating impact that downtime can have on their bottom line, most businesses appreciate the wisdom of deploying first-rate uninterruptible power supplies (UPSs). Yet they often invest far more time and energy in deciding which UPS to buy than in selecting an accompanying service plan. This white paper from Eaton provides insights on how to evaluate and choose the right UPS service plan.
With proper servicing, a well made UPS can operate safely and reliably for as long as 20 years. Without proper servicing, even the best UPS is significantly more likely to fail when you can least afford it. Protecting missioncritical IT systems from costly outages, then, involves choosing not just appropriate UPS hardware but also an appropriate UPS service plan from a service provider that delivers real value rather than just a low price.
This white paper explores key issues to consider and questions to ask when selecting a UPS service offering and service provider. It also examines some of the top features to look for when evaluating UPS service plans, and discusses the importance of supplementing emergency assistance with preventive maintenance. Click here to download this Eaton white paper.