FiberCloud Outage Affects City Services

A power outage yesterday in a FiberCloud data center knocked out phone and Internet services for the city of Bellingham, Washington. The outage also took out phone services for the Whatcom County call center for flu clinics as the system experienced heavy call volume in the wake of the county’s first death linked to H1N1 swine flu. Service was restored after about an hour, and the downtime was attributed to an “internal electrical fault” at the FiberCloud data center, which hosts equipment supporting city and county services. See the Bellingham Herald for additional details.

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About the Author

Rich Miller is the founder and editor at large of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. Nathan

    Gee I remember when we would have just called this a network outage.... This is all starting to remind me if that south park episode when the aliens refereed to everything as marklar. I dont fully understand goverment, so i'm going to now refer to goverment services as cloud for now on. I need the Cloud to stop me getting robbed, and the cloud to put out my fires. I need the cloud to tell me when to stop my car, and the cloud to tell me when its safe to fly. I need the cloud to fix my street.

  2. Not so little

    Well if you need all of that, maybe you should not look to Fibercloud to provide it. Network outages don't get to last all day anymore. We pay thousands of dollars a month to have facilities that go down very rarely and for short periods of time. A backup generator is 5-20k. Four or five different connections is probably about 2k/m. If you can't trust your provider to stay up, how can you keep them? The extra money we spend on rackspace there is only justified when this stuff does not happen. If nothing else this proves that there is a market in Bellingham for a new Fiber loop, in a real data center that is not falling apart like the two we have. I will be the first customer. Name your price. It's either that, or I build out our own facility, but even then it complicates life. I have not heard a good statement from Fibercloud. There was and is nothing on the Fibercloud home page. Not the slightest, simplest, statement.

  3. Lennie

    On their site they have a subtitle: always on Kind of funny. Reminds me of the Microsoft/T-Mobile: danger and dataloss, why call it danger if their wasn't any danger involved. ;-)

  4. It surprises me that people don't talk about the other high quality data center in Bellingham CSS Communicaitons. All the carriers are there. Qwest, Comcast, Noel, Integra, Wolfe, CSS, Black Rock, AT&T, Clearwire, and Noanet.