BMC Software (BMC) said this week that its Business Service Management (BSM) platform can now manage assets on the Amazon Web Services cloud computing platform. The announcement by BMC is part of a broader effort to position its BSM product as a key tool for managing "hybrid" IT infrastructure that combines private data centers and public clouds.
BMC says its customers will now be able to extend their internal data centers to Amazon EC2 via BSM's "integrated self-service portal" that can manage both local and cloud assets. It becomes the latest major data center player seeking to position their products in the hybrid "sweet spot" between private and public clouds.
"“The need for a strong management focus is increasingly important as enterprise organizations leverage external cloud resources to augment their existing infrastructures," said Kia Behnia, chief technology officer for BMC’s Enterprise Service Management business unit. "Our BSM platform is designed to enable organizations to request, orchestrate and provision capacity across their existing internal IT resources and clouds in minutes."
BMC says the core capabilities found in BSM can be used to do the following:
- Build service catalogs spanning internal and external IT services, associated service-level agreements and costs.
- Set and manage tiered service levels.
- Automate the orchestration, provisioning, service changes, monitoring and management of cloud resources.
- Automate workload management, including real-time provisioning of virtual machines.
- Accurately forecast and track the cost of delivering services in the cloud.
- Maintain a "single source of truth" in a Configuration Management Database (CMDB) as the cloud environment evolves.
An emerging issue for enterprises is whether adopting cloud services actually reduces overall costs, or just shifts IT expenses from hardware to operations. BMC says strong management as a critical tool in helping customers assess the broader cost issues in cloud computing.
"Over time, we expect to see more hybrid solutions that mix cloud resources," Behnia continued. “This will require management solutions that can integrate and oversee all resources. To benefit from the availability, flexibility and agility of public clouds as well as the control and security provided by on-premise data centers, customers need unified, platform-based management solutions.”