Fire Causes Outage at Toronto Carrier Hotel

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A fire at a major carrier hotel in Toronto left several data center customers offline for hours over the weekend. Peer 1 Networks reported that a fire broke out at 2:26 a.m. Sunday (Eastern time) in an eighth-floor electrical room at 151 Front Street, the city’s primary telecom hub. The fire broke out in a section of Peer 1 Networks’ colocation facility housing UPS equipment, causing power to be shut off to the seventh and eight floors, and prompting a vigorous response from Toronto emergency services, which dispatched at least 17 fire units to the building.

“There was a fire which was localized to the 802 Suite UPS room within the 151 Front Street Facility,” Peer 1 reported on its forum. “The Fire Department mitigated the fire with dry chemical and CO2 extinguishers. No water was used, and all PEER 1 equipment (with the exception of the UPS), and ALL client equipment is unharmed.” Peer 1 said it was able to bypass the UPS system – which typically is positioned between the utility feed and the data center – and restore power to the affected areas by 5 a.m. Eastern time Sunday morning.

The first broke out two days after a more serious electrical fire at Seattle telecom hub Fisher Plaza that left many web sites hosted at the building down for more than a day.

About the Author

Rich Miller is the founder and editor at large of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. We have colocation facility in the same building as Peer1 at 151 Front St Toronto, Suite 822 and we had a lot comments from Peer1 customers regarding the incident. It was a surprise to us a couple of floors were shut down as a result of the problem in one suite. We have a couple of customers who have equipment in both of our facilities (www.carrierconnex.net) and Peer1 and they thought it was a problem in our facility as well. We had to explain to them that we have a completely separate electrical system and that we did not have an outage thankfully due to our state of the art back up systems. This clearly shows that it's important for customers to have equipment with different providers and not consolidate everything in one location.