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	<title>Comments on: Outage for Rackspace Customers</title>
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	<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/</link>
	<description>News and analysis about data centers, cloud computing, managed hosting and disaster recovery</description>
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		<title>By: Downtime in 2009&#8230; &#171; JANWIERSMA.COM</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-9268</link>
		<dc:creator>Downtime in 2009&#8230; &#171; JANWIERSMA.COM</dc:creator>
		<pubDate>Thu, 17 Dec 2009 16:18:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-9268</guid>
		<description>[...] Uitval energie infrastructuur – Rackspace Grapevine, Texas USA [...]</description>
		<content:encoded><![CDATA[<p>[...] Uitval energie infrastructuur – Rackspace Grapevine, Texas USA [...]</p>
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	<item>
		<title>By: Phil Barnhart</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4765</link>
		<dc:creator>Phil Barnhart</dc:creator>
		<pubDate>Fri, 10 Jul 2009 21:59:29 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4765</guid>
		<description>It would be nice if Rackspace at least got the fundamentals right on their cloud hosting.  I received an email informing me of a planned 5-hour outage for maintenance starting 18 July.  They even sent me a link to the proposed outage web page they plan to use while the cloud service are down.  I called their maintence to confirm that they would also deliver a 503 HTTP response during the outage along with their page.

The answer was no.  Just a 200.  Apparently no one had thought of this little recommended approach.  I would prefer a little less fanatical and a little more attention to fundamentals.  Its this kind of breakdown that drives many customer back to traditional hosting.</description>
		<content:encoded><![CDATA[<p>It would be nice if Rackspace at least got the fundamentals right on their cloud hosting.  I received an email informing me of a planned 5-hour outage for maintenance starting 18 July.  They even sent me a link to the proposed outage web page they plan to use while the cloud service are down.  I called their maintence to confirm that they would also deliver a 503 HTTP response during the outage along with their page.</p>
<p>The answer was no.  Just a 200.  Apparently no one had thought of this little recommended approach.  I would prefer a little less fanatical and a little more attention to fundamentals.  Its this kind of breakdown that drives many customer back to traditional hosting.</p>
]]></content:encoded>
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	<item>
		<title>By: &#187; Brand hos to store datacentre &#187; Sunech.com</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4708</link>
		<dc:creator>&#187; Brand hos to store datacentre &#187; Sunech.com</dc:creator>
		<pubDate>Wed, 08 Jul 2009 21:11:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4708</guid>
		<description>[...] uge samt tirsdag i denne uge v</description>
		<content:encoded><![CDATA[<p>[...] uge samt tirsdag i denne uge v</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: BotchagalupeMarks for July 1st - 08:08 &#124; IT Management and Cloud Blog</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4554</link>
		<dc:creator>BotchagalupeMarks for July 1st - 08:08 &#124; IT Management and Cloud Blog</dc:creator>
		<pubDate>Thu, 02 Jul 2009 06:23:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4554</guid>
		<description>[...] Outage for Rackspace Customers &#171; Data Center Knowledge - Many sites hosted at Rackspace Hosting were offline this afternoon when the company&#8217;s data center in Grapevine, Texas lost power for about 45 minutes. Rackspace reported at 4:30 p.m. Eastern that it was &#8220;having an issue that is affecting part of our DFW data center.&#8221; Power was restored shortly after 5 p.m., but the company continued to manually bring up servers that did not restart properly when power was restored, a task that lasted well into the evening. [...]</description>
		<content:encoded><![CDATA[<p>[...] Outage for Rackspace Customers &laquo; Data Center Knowledge &#8211; Many sites hosted at Rackspace Hosting were offline this afternoon when the company&rsquo;s data center in Grapevine, Texas lost power for about 45 minutes. Rackspace reported at 4:30 p.m. Eastern that it was &ldquo;having an issue that is affecting part of our DFW data center.&rdquo; Power was restored shortly after 5 p.m., but the company continued to manually bring up servers that did not restart properly when power was restored, a task that lasted well into the evening. [...]</p>
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	<item>
		<title>By: Rick Falls</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4523</link>
		<dc:creator>Rick Falls</dc:creator>
		<pubDate>Wed, 01 Jul 2009 15:14:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4523</guid>
		<description>20 years ago we didn&#039;t hardly have VCR&#039;s,
and now when a server goes down for a few hours 
it makes waves and even involves celeb names in the story.

What a great time tio be a big kid. 

I&#039;m sure that Rich was just name dropping for a little buzz, right Rich?</description>
		<content:encoded><![CDATA[<p>20 years ago we didn&#8217;t hardly have VCR&#8217;s,<br />
and now when a server goes down for a few hours<br />
it makes waves and even involves celeb names in the story.</p>
<p>What a great time tio be a big kid. </p>
<p>I&#8217;m sure that Rich was just name dropping for a little buzz, right Rich?</p>
]]></content:encoded>
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	<item>
		<title>By: Girish Bhat</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4491</link>
		<dc:creator>Girish Bhat</dc:creator>
		<pubDate>Tue, 30 Jun 2009 17:29:33 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4491</guid>
		<description>Rich:
Do you have any details (type, power, servers,etc) on the Grapevine DC?
Girish</description>
		<content:encoded><![CDATA[<p>Rich:<br />
Do you have any details (type, power, servers,etc) on the Grapevine DC?<br />
Girish</p>
]]></content:encoded>
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	<item>
		<title>By: Rich Miller</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4487</link>
		<dc:creator>Rich Miller</dc:creator>
		<pubDate>Tue, 30 Jun 2009 15:12:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4487</guid>
		<description>It&#039;s not true! I found that Tweet through a search! How do I come up with plausible deniability on this one?  :)</description>
		<content:encoded><![CDATA[<p>It&#8217;s not true! I found that Tweet through a search! How do I come up with plausible deniability on this one?  <img src='http://www.datacenterknowledge.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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	<item>
		<title>By: Mike</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4486</link>
		<dc:creator>Mike</dc:creator>
		<pubDate>Tue, 30 Jun 2009 14:54:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4486</guid>
		<description>What&#039;s most interesting about this article is the revelation that Rich Miller is following Justin Timberlake on Twitter.</description>
		<content:encoded><![CDATA[<p>What&#8217;s most interesting about this article is the revelation that Rich Miller is following Justin Timberlake on Twitter.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: margaret</title>
		<link>http://www.datacenterknowledge.com/archives/2009/06/29/outage-for-rackspace-customers/comment-page-1/#comment-4472</link>
		<dc:creator>margaret</dc:creator>
		<pubDate>Mon, 29 Jun 2009 23:01:16 +0000</pubDate>
		<guid isPermaLink="false">http://www.datacenterknowledge.com/?p=12520#comment-4472</guid>
		<description>reasonably sure JT has twitter ghost writers. but then again, he is a silicon valley investor (robo.to).</description>
		<content:encoded><![CDATA[<p>reasonably sure JT has twitter ghost writers. but then again, he is a silicon valley investor (robo.to).</p>
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