Down, London Data Center Overheats

The streaming music hub was offline for about 6 hours Sunday after multiple chillers failed in its London data center, causing a dramatic rise in temperature inside the data center. The temperature in one row of racks reached 50 degrees C (122 degrees F), according to a chart posted by of conditions at its Braham Street data center, which is operated by Level 3 Communications. UPDATE: The site is back up as of about 8:30 pm Eastern time. kept its users updated with a series of whimsical posts on its Twitter feed. “Crikey, one of our data centers has overheated! We’re fixing it as fast as we can, but the site will be down for a bit,” read one Tweet. “Apologies for the downtime, our datacenter appears to have landed on the sun,” read another. It’s not clear whether the thermal event affected other customers, but Level 3’s facility also hosts many telecom providers, hosting companies and enterprise firms that would be less amused by a lengthy outage.

TechCrunch noted that had recent touted its uptime on Twitter and Flickr. Murphy must have noticed.

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About the Author

Rich Miller is the founder and editor at large of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. Ian M

    Can't mention the company I work for, but this has affected some of our systems.

  2. 8 hour plus, lost revenue, should have gone to Scotland where this could not have happened. Think befor you buy!

  3. Down time happens to every hosting company. but thing is, do you need to monitor your Twitter account to know something is wrong at data center? Do you monitor Twitter for downtime tweets when you are at you son's soccer game? When downtime happens at hosting provider it affects your website and your business. It is always good to received downtime new ASAP. What steps hosting companies are taking to make sure each affected customer knows that they are down...