Last.fm Down, London Data Center Overheats
May 31st, 2009 By: Rich Miller
The streaming music hub Last.fm was offline for about 6 hours Sunday after multiple chillers failed in its London data center, causing a dramatic rise in temperature inside the data center. The temperature in one row of racks reached 50 degrees C (122 degrees F), according to a chart posted by Last.fm of conditions at its Braham Street data center, which is operated by Level 3 Communications. UPDATE: The Last.fm site is back up as of about 8:30 pm Eastern time.
Last.fm kept its users updated with a series of whimsical posts on its Twitter feed. “Crikey, one of our data centers has overheated! We’re fixing it as fast as we can, but the site will be down for a bit,” read one Tweet. “Apologies for the downtime, our datacenter appears to have landed on the sun,” read another. It’s not clear whether the thermal event affected other customers, but Level 3′s facility also hosts many telecom providers, hosting companies and enterprise firms that would be less amused by a lengthy outage.
TechCrunch noted that Last.fm had recent touted its uptime on Twitter and Flickr. Murphy must have noticed.
Ian MPosted June 1st, 2009
Can’t mention the company I work for, but this has affected some of our systems.
8 hour plus, lost revenue, should have gone to Scotland where this could not have happened. Think befor you buy!
Down time happens to every hosting company. but thing is, do you need to monitor your Twitter account to know something is wrong at data center? Do you monitor Twitter for downtime tweets when you are at you son’s soccer game? When downtime happens at hosting provider it affects your website and your business. It is always good to received downtime new ASAP. What steps hosting companies are taking to make sure each affected customer knows that they are down…