There have been some interesting stories about cloud computing this week. Here’s a roundup:
- Salesforce.com has launched a customer service application called Service Cloud. The new application, built on a SaaS model, tries to capture “crowdsourced pools of knowledge floating across the internet and use them for commercial customer service.” (TechCrunch IT)
- In Mainframes in the Cloud?, Jeff Barr shares how Micro Focus has deployed a managed mainframe emulation environment that runs on top Amazon’s EC2 utility computing service. eWeek also covers this story.
- Wall Street & Technology takes another look at cloud security and whether cloud providers are being transparent enough in sharing information with enterprise security teams.
- Joyent has acquired Reasonably Smart. Alistair at GigaOm writes that the deal will “help Joyent compete with emerging service-centric clouds while retaining an open model that makes developers comfortable.”