Cloudy Day: Security, Mainframes, Service

There have been some interesting stories about cloud computing this week. Here’s a roundup:

  • has launched a customer service application called Service Cloud. The new application, built on a SaaS model, tries to capture “crowdsourced pools of knowledge floating across the internet and use them for commercial customer service.” (TechCrunch IT)
  • In Mainframes in the Cloud?, Jeff Barr shares how Micro Focus has deployed a managed mainframe emulation environment that runs on top Amazon’s EC2 utility computing service. eWeek also covers this story.
  • Wall Street & Technology takes another look at cloud security and whether cloud providers are being transparent enough in sharing information with enterprise security teams.
  • Joyent has acquired Reasonably Smart. Alistair at GigaOm writes that the deal will “help Joyent compete with emerging service-centric clouds while retaining an open model that makes developers comfortable.” 

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About the Author

Rich Miller is the founder and editor at large of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. Actually, the post about COBOL in the cloud was written by my colleague Mike Culver! Thanks for the mention.