Cloudy Day: Security, Mainframes, Service

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There have been some interesting stories about cloud computing this week. Here’s a roundup:

  • has launched a customer service application called Service Cloud. The new application, built on a SaaS model, tries to capture ”crowdsourced pools of knowledge floating across the internet and use them for commercial customer service.” (TechCrunch IT)
  • In Mainframes in the Cloud?, Jeff Barr shares how Micro Focus has deployed a managed mainframe emulation environment that runs on top Amazon’s EC2 utility computing service. eWeek also covers this story.
  • Wall Street & Technology takes another look at cloud security and whether cloud providers are being transparent enough in sharing information with enterprise security teams.
  • Joyent has acquired Reasonably Smart. Alistair at GigaOm writes that the deal will “help Joyent compete with emerging service-centric clouds while retaining an open model that makes developers comfortable.” 

About the Author

Rich Miller is the founder and editor-in-chief of Data Center Knowledge, and has been reporting on the data center sector since 2000. He has tracked the growing impact of high-density computing on the power and cooling of data centers, and the resulting push for improved energy efficiency in these facilities.

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  1. Actually, the post about COBOL in the cloud was written by my colleague Mike Culver! Thanks for the mention.