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Lengthy Outage for Some Gmail Users
October 17th, 2008 : Rich MillerSome users of Google’s Gmail were unable to use the popular webmail service Wednesday and yesterday, with the downtime reaching 24 hours for some frustrated Google Apps customers, ComputerWorld reports.
“We’re aware of a problem with Gmail access affecting a small number of users,” a Google admin said in the support forum for Google Apps. “We expect to resolve the problem on October 16th at 6:00pm Pacific Time, although some users may regain access sooner.” But it wasn’t until about 7 am today (Friday) that Google confirmed that the issue had been resolved. No details were offered about the nature of the outage, which produced 502 server errors when users tried to login, or why it took so long to address.
It’s the nature of Cloud Computing… I personally think it’s got a long way to go to being reliable, especially for small businesses who hope to use it solely for their business process.
IT’s About Uptime - The StackSafe Blog » Blog Archive » Case Study on the Cost of Downtime: Gmail Outage
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