http://www.datacenterknowledge.com/archives/2008/08/05/steve-jobs-mobileme-launched-too-early/ News and analysis about data centers, cloud computing, managed hosting and disaster recovery Mon, 13 Feb 2012 17:24:17 +0000 hourly 1 http://wordpress.org/?v= http://www.datacenterknowledge.com/archives/2008/08/05/steve-jobs-mobileme-launched-too-early/comment-page-1/#comment-407 Steve Henning Mon, 18 Aug 2008 22:51:50 +0000 http://dev.datacenterknowledge.com/archives/2008/08/05/steve-jobs-mobileme-launched-too-early/#comment-407 Apple definitely needs to re-think its approach to performance management in light of the repeated problems with MobilMe. Nothing inhibits mass adoption quicker than repeated brownouts and blackouts. A company as innovative as Apple should definitely look beyond traditional monitoring and performance management approaches to real time analytics solutions. Analytics-based performance management solutions can reduce the massive manual efforts that go into reactive firefighting and can predict outages and other performance problems hours before they affect end users. These solutions can also point IT staff to most likely root cause so that problems can be fixed and re-occurrences eliminated. Todays vast and complex IT infrastructures supporting services like MobilMe require new solutions to proactively manage performance. Its either that or your reputation suffers and mass adoption is out the window. This will be the death of more than one online service that is for sure. Apple definitely needs to re-think its approach to performance management in light of the repeated problems with MobilMe. Nothing inhibits mass adoption quicker than repeated brownouts and blackouts. A company as innovative as Apple should definitely look beyond traditional monitoring and performance management approaches to real time analytics solutions. Analytics-based performance management solutions can reduce the massive manual efforts that go into reactive firefighting and can predict outages and other performance problems hours before they affect end users. These solutions can also point IT staff to most likely root cause so that problems can be fixed and re-occurrences eliminated. Todays vast and complex IT infrastructures supporting services like MobilMe require new solutions to proactively manage performance. Its either that or your reputation suffers and mass adoption is out the window. This will be the death of more than one online service that is for sure.

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