A Closer Look at Reliability and High-Availability Service Delivery

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Below is an except from a recently released comprehensive white paper by FORTRUST. To access the complete white paper click here.

The search for the right data center services provider to support colocation or hosting requirements is not an easy one.

That’s why companies spend considerable time and energy selecting their data centers. They conduct research, tour data centers, submit requests for information, review proposals and check references. The key is to ask the correct questions.

In many cases, companies examine the facility’s critical systems infrastructure, location, building characteristics, business stability, data center environment, connectivity, and physical security. While all of these attributes are important when evaluating data centers, companies should also focus on factors that play an important role in ensuring high-availability service delivery, such as each provider’s operational processes, service assurance policies and maintenance and lifecycle strategies.

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