AT&T is already a major player – perhaps the largest player – in the MMORPG hosting market. To drive that point home, AT&T announced today at E3 that its Enterprise Hosting Services has launched a practice focused specifically on online gaming. That includes a dedicated team of labs and operations engineers partnered with hosting sales specialists dedicated to its online gaming customers. The largest of those customers is Sony Online Entertainment LLC (SOE).
“AT&T’s gaming practice has successfully tailored the way hosting services operations should function for nonstop online gaming services,” said Adam Joffe, chief technology officer for Sony Online Entertainment. “Our online gaming titles are some of the most popular, widely played and demanding applications on the Internet and AT&T has created a meaningful and valued service offer to help keep our games running smoothly.”
AT&T has a 24/7 dedicated Gaming Core Team that provides “white-glove” customer service to its online gaming clients – a critical component of its online gaming practice.
“Our online gaming clients have a critical demand for not only the bandwidth and network capacity on demand but also the special operations center for gaming customers,” said Chris Costello, director of hosting and utility computing at AT&T. “This group has a multilayered level of networking expertise and offers exceptional managed services and monitoring.”